WARRANTY

Lindo Product Warranty

Your Satisfaction is Our Priority

At Lindo, we stand behind the quality of our products. That's why we offer a comprehensive warranty on all of our products.

Here's what you need to know:

Warranty Coverage

Exclusions

How to Make a Claim

Modes of Service

During the warranty period, if Lindo's shelf pusher has any material and process defects, Lindo is responsible for the cost of service for product repair and replacement.

To initiate a warranty claim, please fill out the support form provided below. Our customer service team will review your submission and guide you through the process to ensure you receive the necessary support.

During the warranty period, if Lindo's shelf pusher has any material and process defects, Lindo is responsible for the cost of service for product repair and replacement.

Lindo may provide replacement or repair through the following services:
1. Online Remote Technical Support. This service is applicable for technical problems, including, but not limited to connection issues of signal cables and power cables, system software issues and parameter settings, and replacement issues of the module, power supply, system card, etc.
2. Return Material Authorization Service. For problems that cannot be solved by online technical support, Lindo will confirm with Buyer whether to provide Return Material Authorization service.
3. On-site service. Buyer may submit service requirements through the Lindo’s website, email, telephone and other service channels with serial number, applied service, site address, and contact information stated. Lindo may, at its full and complete discretion, send an engineer to Buyer ’s location. Expenses for labor may be charged by Lindo when providing on-site service, and the prices are set forth in the Lindo Service Price Book.